Privacy Policy
Effective Date: January 1, 2025
Last Updated: January 30, 2026
Realtor Hop ("we", "our", or "us") is committed to protecting the privacy of our users ("you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, realtorhop.com, and use our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.
We Do Not Sell Your Personal Information
Realtor Hop does not sell, rent, lease, or trade your personal information to third parties for their marketing purposes. Your data is used solely to provide and improve our services to you.
1. Information We Collect
We may collect and process the following types of information from users:
Personal Identification Information: This includes, but is not limited to, your name, email address, mailing address, phone number, and other details you provide when using our website or services.
Usage Information: We collect information about your interactions with our website, including your IP address, browser type, access times, pages viewed, and the referring URL.
Transaction Information: If you use our service to buy or sell property, we may collect information related to your transactions, including payment and financial details.
Property Information: When listing a property, we collect details about the property including address, photos, descriptions, and pricing information.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to improve your experience on our website. You may set your browser to refuse cookies, but this may limit your ability to use certain features of our website.
2. How We Use Your Information
We may use the information we collect from you in the following ways:
To provide, maintain, and improve our services.
To personalize your experience on our platform.
To communicate with you, including responding to your inquiries and providing updates about our services.
To facilitate connections between home buyers and sellers on our platform.
To process transactions and manage your account.
To monitor and analyze usage and trends to improve your experience.
To detect, prevent, and address technical issues, fraud, or illegal activities.
To comply with legal obligations and enforce our terms and policies.
3. We Do Not Sell Your Personal Information
Realtor Hop does not sell your personal information. We have not sold personal information in the preceding 12 months, and we have no plans to sell personal information in the future.
We do not rent, lease, or trade your personal information to third parties for their own marketing or commercial purposes.
Your data is used solely to provide and improve our real estate services and to facilitate transactions between buyers and sellers on our platform.
4. Sharing Your Information
While we do not sell your personal information, we may share your information in limited circumstances:
With Other Users: When you list a property or express interest in a property, certain information may be shared with the other party to facilitate the transaction (e.g., contact information for scheduling showings).
Service Providers: We may share information with third-party vendors and service providers that assist us in providing our services (e.g., payment processors, hosting services, email service providers). These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Compliance: We may disclose your information when required by law, subpoena, court order, or other legal process, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, sale, or transfer of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Encryption of data in transit using SSL/TLS protocols.
Secure storage of personal information with access controls.
Regular security assessments and updates to our systems.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.
Transaction records may be retained for up to 7 years to comply with tax and legal obligations.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
Right to Access: Request a copy of the personal information we hold about you.
Right to Correction: Request corrections to any inaccurate or incomplete information.
Right to Deletion: Request the deletion of your personal information, subject to certain legal exceptions.
Right to Portability: Request a copy of your data in a portable format.
Right to Opt-Out: Opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.
To exercise any of these rights, please contact us at support@realtorhop.com. We will respond to your request within 30 days.
8. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you.
Right to Delete: You have the right to request deletion of your personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
No Sale of Personal Information: As stated above, we do not sell your personal information and have not done so in the preceding 12 months.
To submit a request, please email us at support@realtorhop.com with the subject line "California Privacy Rights Request."
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@realtorhop.com.
10. Do Not Track Signals
Some web browsers have a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. Our website currently does not respond to Do Not Track signals. However, you can manage your cookie preferences through your browser settings.
11. Third-Party Links
Our website may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.
12. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. For significant changes, we will notify you via email or through a prominent notice on our website.
Your continued use of the website after the changes are made constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@realtorhop.com
Website: realtorhop.com
14. Your Consent
By using this website, you consent to the collection and use of your information as outlined in this Privacy Policy.
This Privacy Policy was last updated on January 30, 2026. If you have any questions or concerns, please don't hesitate to contact us.